Terms of Service

The website and application located at https://www.parrotprep.ai (the “Site”) and all related services (collectively, the “Service”) are operated by Parrot Insights, Inc. (“Company”, “us”, “our”, or “we”). These Terms of Service (“Terms”) are a legally binding agreement governing your use of the Service.

By accessing or using the Service, you represent that you are at least 18 years old and have the right and authority to enter into these Terms. If you do not agree to these Terms, do not use the Service.

2.1 Account Creation. To access certain features you must register for an account and provide accurate, complete information. You may delete your account at any time via the account settings. Company may suspend or terminate your account in accordance with Section 8.

2.2 Account Responsibilities. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at support@parrotprep.ai of any unauthorized use or breach of security.

3.1 License. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use the Service solely for your own personal, non-commercial use.

3.2 Restrictions. You may not: (a) license, sell, rent, lease, or commercially exploit the Service; (b) modify, reverse-engineer, or create derivative works of the Service; (c) use the Service to build a competing product or service; (d) copy, reproduce, or redistribute any part of the Service without express written permission.

3.3 Modifications. Company may modify, suspend, or discontinue the Service at any time without notice. We will not be liable for any such modification or discontinuation.

3.4 Ownership. All intellectual property rights in the Service and its content (excluding User Content) are owned by Company or its licensors. These Terms do not transfer any IP rights to you.

3.5 Feedback. If you provide feedback or suggestions about the Service, you assign all rights in that feedback to Company. We may use it freely without obligation to you.

4.1 Definition. “User Content” means any information, files, or content you submit to the Service — including resumes, career data, job applications, notes, and interview recordings.

4.2 Your Responsibility. You are solely responsible for your User Content. You represent that it does not violate any third-party rights or applicable law. Company is not obligated to back up User Content — maintain your own copies.

4.3 License to Company. You grant Company an irrevocable, non-exclusive, royalty-free, worldwide license to use, process, and display your User Content solely to provide and improve the Service.

4.4 AI Processing. The Service uses AI and machine learning (including third-party providers such as OpenAI, Deepgram, and Hume AI) to analyze User Content and generate insights, feedback, and recommendations. You consent to this processing as part of using the Service.

4.5 Acceptable Use. You agree not to use the Service to upload, transmit, or distribute content that: (i) violates any third-party intellectual property or privacy rights; (ii) is unlawful, abusive, defamatory, or harmful; (iii) contains malicious code; (iv) facilitates spam or unauthorized data collection; or (v) attempts to gain unauthorized access to the Service or other systems.

4.6 Enforcement. Company reserves the right to remove User Content and terminate accounts that violate these Terms.

You agree to indemnify and hold Company and its officers, employees, and agents harmless from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of applicable law; or (d) your User Content.

6.1 Third-Party Links. The Service may contain links to third-party websites. Company is not responsible for the content or practices of those sites. Use them at your own risk.

6.2 Release. You release Company from any disputes or claims arising out of your interactions with other users or third-party services. California residents waive California Civil Code § 1542.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED FIFTY US DOLLARS ($50.00). SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU IN FULL.

These Terms remain in effect while you use the Service. Company may suspend or terminate your access at any time, for any reason, including violation of these Terms. Upon termination, your account and User Content may be deleted. Sections 3.2, 3.4, 4, 5, 7, 8, and 10 survive termination.

Company respects intellectual property rights and has adopted a DMCA policy. If you believe content on the Service infringes your copyright, submit a written notice to support@parrotprep.ai including: (1) your signature; (2) identification of the copyrighted work; (3) identification of the infringing material; (4) your contact information; (5) a good-faith belief statement; and (6) a statement of accuracy under penalty of perjury.

11.1 Changes. We may update these Terms and will notify you of material changes by email or via the Service. Continued use after notice constitutes acceptance.

11.2 Dispute Resolution. You and Company agree to resolve disputes through binding individual arbitration administered by JAMS, rather than in court, except for claims eligible for small claims court or IP enforcement. Before initiating arbitration, you must contact us at support@parrotprep.ai and attempt informal resolution for 45 days.

11.3 Class Action Waiver. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS OR REPRESENTATIVE PROCEEDINGS.

11.4 Opt-Out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@parrotprep.ai with your name, address, and a clear statement of intent to opt out.

11.5 Governing Law. These Terms are governed by the Federal Arbitration Act and, where applicable, the laws of the State of Illinois.

11.6 Export. You agree not to export or transfer any technical data acquired from Company in violation of U.S. export laws.

11.7 Electronic Communications. You consent to receive communications from Company electronically, which satisfy any legal requirement for written communication.

11.8 Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Company. If any provision is unenforceable, the remaining provisions remain in effect.

11.9 Copyright & Trademark. Copyright © 2026 Parrot Insights, Inc. All rights reserved. All trademarks and service marks are the property of their respective owners.

11.10 Contact. Questions about these Terms? Email us at support@parrotprep.ai.